The first thing most people do when starting work each day, and why you should cap it. blog Jul 07, 2022

Ask seven people what the first thing they do when they start work in the morning. Nearly everyone will...

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Elephant or ant? Being ‘equity precious’ in your small business can hinder its growth (and your pocket). blog Jul 05, 2022

Here is one of my favourite quotes when it comes to strategy for small business. It beautifully sums up the...

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The best way to structure your information (folders and files) electronically. blog Jun 30, 2022

A common thing I see as small businesses grow is the handling of their information is all over the place...

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The rule of 4 by 2 for growing a small business. blog Jun 28, 2022

A few weeks after writing about the rule of four, I heard another battered, bruised and successful...

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An easy way to measure if your customers love you in 21 minutes – use the Net Promoter Score (NPS). And it’s FREE. blog Jun 23, 2022

This is a simple and quick tool to gauge whether your customers love you or not. You get tremendous...

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Create your org chart before you hire your sixth team member. blog Jun 21, 2022

As your baby grows up it will need more structure.

Systems, processes, routine and structure will set you free, not...

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The value of QA – a Quality Assurance verb and habit. blog Jun 16, 2022

QA (Quality Assurance) is a simple step and habit your small business can form and use to improve the...

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The rule of 4, for small businesses going for growth. blog Jun 14, 2022

When people ask me for advice about starting a small business, I tell them of the rule of two. It comes...

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How ‘the no arsehole rule’ boosts your culture in a growing small business. blog Jun 09, 2022

As I’ve mentioned before, in my opinion – most success in business (small business in particular)...

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Too important for HR – YOU need to set and drive your company culture. The ‘why’. blog Jun 07, 2022

This is one of the foundations you must invest in if you want to grow your small business fast, and with as...

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Knowing me. Knowing you. An introduction to DiSC®. blog Jun 02, 2022

A poignant line from that classic ABBA hit song of the same name. 

Before I left Australia in 2007 to...

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The best resource to develop your team, and yourself as a manager. And it’s FREE. blog May 31, 2022

In my 20+ years managing people in small businesses this is by far the best resource to develop yourself and your...

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