In this episode, I interview Kym Power, the Founder of Rejuvenators Health Massage, Australia’s largest professional mobile massage company. Kym passionately believes in holistic wellness, self-care, and taking personal responsibility for one’s health and life success. In 1993, aged 21, she quit hairdressing for the love of providing massages. Now 27 years later, her mobile massage business is in all states and territories except Tasmania. They provide massage and beauty services in rooms mainly in 800 4 or 5 star hotels such as the Stamford, Pullman, Novotel, Mecure, Meriton, Rydges, Adina, Mantra, Pan Pacific and Park Royal Hotels to name just a few. They also help celebrities on tour such as Lady Gaga, Richard Branson, Matthew McConaughey, and Russell Brand.
Kym started the business as the one full-time employee earning $20,000 in the first year, which was more than she was earning as a hairdresser. She now has nine full-time employees at her head office with around 100 independent contractors providing their services. Their pre-covid annual sales was around $2 Million. Kym recommends putting in good systems, procedures and training because that allows her to take three months a year off and travel overseas.
Her only external business funding was a $5,000 car loan when she was starting out, and from there she funded the business purely from profits. She really struggled to find work-life balance earlier on but now feels she has it at the right place. She felt she had succeeded when she found things doing better and she was actually helping people. To her, the hardest about growing a small business is self-sabotage. She says that the one thing she would tell herself on day one of starting her business is, “It’s harder than what I think, but it’s worth it” Stay tuned and be inspired.
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“If you hate the financials, don’t ignore them and think it will be okay, because it won’t” – Kym Power
“You are not your business” – Kym Power
“Hire above yourself” – Kym Power
“When I’m lost and I don’t know what the hell I’m doing, Google is my best friend” – Kym Power
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