QFF Believing that the value of any business lies in its staff. Now aiding small-medium business owners in the world of industrial relations. Discussing the importance of conversations in retaining good team members. (Episode 265 - Eve Nelson)

In this week’s episode of QFF, Rob Cameron interviews Eve Nelson, based in Tasmania, Australia. Eve Nelson is an HR specialist, an Industrial Relations Consultant, and a Managing Director at HRTAS. Surely a veteran in navigating the complex world of employee and industrial relations, and Fair Work legislation.

Eve aids small-medium business owners by teaching them ways how to maintain a solid consistent staff. Deliberating the importance of retaining good team members, and understanding why it’s hard doing it, however, blending it with solutions by the utilization of conversations.

Other Resources:

Are you based in Tasmania? We have a regular small business meet-up in Hobart and Launceston, leave your email here to get the invite.

This Cast Covers:

Eve Nelson, an HR specialist.
HR support.
The difficulty of retaining good team members.
Employers not fully understanding the need of their staff.
The competition around keeping talent.
Five things that business owners should do, to improve retention of their staff.
Employers asking what their staff needs.
Employers conversing with employees on a consistent basis.
Utilization of the talent of the staff.

Links:

Additional Resources:

Love 'Em or Lose 'Em: Getting Good People to Stay by Beverly Kaye

Quotes:

“One of the biggest issues with staff retention is employers not understanding what their staff needs.” — Eve Nelson.

“Have a conversation with the employee about where they're at in their life… And ask the question point blank, what is it that motivates you?” — Eve Nelson.

“Consult with your staff, consult with the ones doing the job on a day to day basis, on how they think things may be done better or differently.” — Eve Nelson.

“One thing I think a lot of businesses, be it small, medium, or large overlook what talents they've already got in the business.” — Eve Nelson.