In this episode of the Grow A Small Business Podcast, host Troy Trewin interviews Jordan Berry, founder of Laundromat Resource, who transformed his journey from pastor to entrepreneur in the laundromat industry. Despite early failures, he persevered and now oversees multiple sites generating over $50K in monthly sales with strong 45% margins, netting about $22K profit. Alongside running laundromats, Jordan built a thriving membership model, courses, and a podcast to guide others entering the business. With a team of seven, he focuses on customer experience, community impact, and sustainable growth. His story reflects how resilience, learning from setbacks, and smart scaling can lead to remarkable success in both business and life.
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Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice.
And a snapshot of the final five Grow A Small Business Questions:
1. What do you think is the hardest thing in growing a small business?
Jordan Berry shared that the hardest part of growing a small business has been managing the emotional ups and downs. The highs can be exhilarating, but the lows can be tough, and staying steady without quitting has been his biggest challenge.
2. What's your favorite business book that has helped you the most?
Jordan Berry shared that his favorite business book is Buy Back Your Time by Dan Martell. It helped him shift his mindset to focus only on the work he should personally do while delegating the rest.
3. Are there any great podcasts or online learning resources you'd recommend to help grow a small business?
Jordan Berry shared that he learns a lot from podcasts and online resources like Alex Hormozi, Lewis Howes, and Ed Mylett. He also recommends the Marketing School Podcast by Neil Patel and Eric Siu for quick, practical marketing insights.
4. What tool or resource would you recommend to grow a small business?
Jordan Berry shared that one of the most valuable resources for business growth is solid bookkeeping. He recommends tools like QuickBooks or FreshBooks, and ideally working with a CPA, to keep finances clear and under control.
5. What advice would you give yourself on day one of starting out in business?
Jordan Berry shared that if he could go back, he would “borrow someone else’s 10,000 hours.” Learning from experienced people before starting would have saved him a lot of money, mistakes, and emotional strain.
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Quotable quotes from our special Grow A Small Business podcast guest:
Customer experience is everything; people remember how you made them feel – Jordan Berry
Success isn’t just about money – it’s about creating space to design the life you want – Jordan Berry
Borrow someone else’s 10,000 hours before you start—it will save you years of pain – Jordan Berry
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