From trained medical doctor to helping employees stay resilient and more productive. From no customers to 15% market share in one year with over 20 FTEs. (Episode 318 - Angela Lim)

In this episode, I interview Dr. Angela Lim, the Co-Founder, and CEO of Clearhead. Angela has set up her own business to assist employees in remaining resilient, avoiding burnout, being more productive, and feeling more confident in doing their tasks.

Angela, a trained medical doctor, has decided to leave her previous job to pursue the opportunity she saw for employers to step up in providing better mental health and wellbeing support for their people. Clearhead was established in 2018 and has been running for 5 years. Went from basically no customers to a 15% market share in one year. Last year they9x their revenue and 6x their customers and 3x their workforce to 20 FTEs.

Growing a small business, according to Angela, necessitates being self-aware of your mental state in order to work efficiently. So she says, “If you give up, then your team will give up. If you're excited, your team will be excited.

This Cast Covers:

Running an employee well-being solution that was delivered both online and in person with the help of intelligent AI support.
Providing mental health support for those employees that are struggling but also to small business owners.
Tips and tools on how to helping business owners and their employees to stay resilient prevent burnout be more productive, and be more confident.
How running your own business is like training to be a professional athlete
Sharing the highs and lows of running a startup to the steps to finding product market fit
Discuss the growing pains from going from no customers to a 15% market share in one year.
Discussing Customer Acquisition Cost (CAC) and LifeTime Value (LTV).

Links:

Angela’s Linkedin

Additional Resources:

Quotes:

“Culture is not what you say it's what you do.” —Angela Lim

“Humans don't change unless you make it very clear why they should change.” —Angela Lim

“Success for Clearhead is to be the go-to digital mental health brand that people trust .” —Angela Lim

“You have to dutifully understand who your customers are.” —Angela Lim

“If you build something that people resonate with, you are solving a meaningful problem, that’s when you know you’ve found product marketing fit. —Angela Lim