In this week’s Quick Fire Friday episode, Michael interviews David Jenyns, who’s based in Melbourne, Australia. David is the Founder of SYSTEMology, the system to systemize your business. A process that breaks small-medium-sized business owners free from being tied to the day-to-day operations by its effective 7-step process that will delegate the recurring, repetitive, essential, delegable tasks down to team members.
The process starts with identifying your CCF (Critical Client Flow) and documenting the systems needed. When the documentation process is done, recording the current systems will be assigned to the established department heads, then one of their SYSTEMologists will extract and analyze the information. Proceeding to organize the systems with their systemHUB; integrating it into the team, and fostering a healthy culture of ‘systems thinking.’ Topping it with a shift in focus in recruitment to boost the scalability of your business, finishing it all off with optimizing the most important systems and processes.
“Systems and processes are important,” according to David. Systems are important because they provide structure and organization to various processes, operations, and activities to such an extent that they give small-medium-sized business owners freedom. Building a systems-driven culture can have a profound impact on so many different aspects of the business, as well as the lives of the business owners.
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Quotes:
“Most of the resistance to any sort of change, in anything, happens upfront.” — David Jenyns.
“We need to get someone who becomes the system's champion.” — David Jenyns.
“You need to do it enough till it becomes a habit.” — David Jenyns.
“Building a systems-driven culture can have a profound impact on so many different aspects of the business.” — David Jenyns.
“It's quite natural for the business owner to not feel like a systems person. That doesn't mean you can't own a systems-driven business.” — David Jenyns.
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