QFF: From Grief to Growth: Mitch McPherson, Founder of Stay ChatTY, on Turning Tragedy into Purpose, Building a Mission-Driven Business, Breaking Mental Health Stigma & Finding Success in Small Business. (Episode 715 - Mitch McPherson)

QFF: Quick Fire Friday – Your 20-Minute Growth Powerhouse!

Welcome to Quick Fire Friday, the Grow A Small Business podcast series that is designed to deliver simple, focused and actionable insights and key takeaways in less than 20 minutes a week.

Every Friday, we bring you business owners and experts who share their top strategies for growing yourself, your team and your small business. Get ready for a dose of inspiration, one action you can implement and quotable quotes that will stick with you long after the episode ends!

In this episode of Quick Fire Friday, host Michael Denehey speaks with Mitch McPherson, Founder of Stay ChatTY, who turned personal tragedy into a powerful mission. Mitch shares how he built a thriving, purpose-driven organization while breaking down mental health stigma in workplaces and communities. He reveals the biggest challenges small business owners face with mental health, why vulnerability builds stronger teams, and how finding your “why” can fuel resilience and success. This conversation is packed with inspiration, practical strategies, and a powerful reminder that business growth and wellbeing go hand in hand.

If you or someone you know is struggling with mental health, support is available. In Australia, you can contact Lifeline on 13 11 14 for free, confidential crisis support 24/7. If you’re outside Australia, please reach out to local crisis services in your area, or dial your local emergency number if you are in immediate danger.

Key Takeaways for Small Business Owners:

Turning Tragedy into Purpose – Mitch transformed the devastating loss of his brother into the foundation of Stay ChatTY, creating impact through advocacy and education.

Mental Health in Business Matters – Small business owners must prioritize their own wellbeing and actively support their teams to avoid burnout and crisis.

Vulnerability Builds Trust – Open, honest conversations from leaders create stronger connections, trust, and healthier workplace culture.

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Watch for Signs of Change – Mental health struggles aren’t always negative behaviors; any noticeable change in team members can be a signal to check in.

Boundaries Prevent Burnout – Saying “no,” balancing work with personal life, and focusing on physical health are crucial for long-term success.

Lead by Example – Employees follow what they see, not just what they hear—owners must live their values to truly influence their teams.

One action small business owners can take:

According to Mitch McPherson, one action small business owners can take is to lead by example – genuinely living and breathing the values they promote, especially around mental health – so their team sees consistency between words and actions.

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